FAQ

What is included in a Local Office membership?

TOP KNOTCH SECURE INTERNET

Walk in, connect, work! With 1 GB fiber-based internet in the building, our Private Office and Private Desk members have hard-wired (Ethernet) connections, as well as access to Wi-Fi throughout Local Office. Our Coworking members have access to free Wi-Fi throughout.

CONFERENCE ROOM TIME

No matter your membership level, enjoy access to two conference rooms using our internal booking system.  Additional conference room time can easily be added at an additional cost.  (Conference room hours do not rollover month to month).

FURNITURE

Private Offices and Private Desks include desks and chairs.  Coworking areas are furnished with everything from bar stools to rocking chairs – Bounce around and try them all!

PRINTING/COPYING/SCANNING

It’s on us!  And so is the paper…. We will give you a monthly credit allocation but feel free to charge any additional pages to your account.  (Credits do not rollover from month to month).

AMENITIES AND EXTRAS

Free coffee and snacks will always be available.  Members will also enjoy benefits from community partners offering discounted rates.

EVENTS & COMMUNITY PARTNERS

We are in the business of building a community-which is why we’ll be offering frequent networking opportunities and events.  Beer tasting?  Coding Seminar?  We’re doing it all!

 

What are my membership options?

COWORKING MEMBERSHIP

Access to the shared workspace in our Coworking café.  Move around the space or get in early to sit in the same area, either way… If it’s open, it’s yours to explore.

This plan gives you access to the building during regular business hours (M-F 8am – 5pm), free 1GB fiber-based Wi-Fi, business address/mail service, conference room time, copy/scan, invitations to all Local Office events, as well as free coffee/snacks and other membership perks.

 

PRIVATE DESK MEMBERSHIP

Access to the shared workspace in our Coworking café and your own Private Desk in the Private Desk area located adjacent to the Coworking café .  With a secure locakable hutch and privacy separation, this is a step above the Coworking membership.

This plan gives you 24/7 access to the building, free Wi-Fi (limited Ethernet/LAN lines avail in this area), business address/mail service, conference room time, copy/scan, invitations to all Local Office events, as well as free coffee/snacks and other membership perks.

 

PRIVATE OFFICE

A fully enclosed, lockable office space for 1-4 members.  You will receive one key per person and have 24/7 access to the building.

This plan gives you 24/7 access to the building, free Wi-Fi and Ethernet/LAN lines with secure network, business address/mail service (with your own mailbox), conference room time, copy/scan, invitations to all Local Office events, free coffee/snacks and other membership perks, and company logo placed on your door.

 

When does my membership begin?

We know life is crazy, and so is your schedule.  Just tell us what day you’d like to start and we make it happen.  Sign up today and want to get to work today or tomorrow?  No problem.  Plug and play is what we do.

 

How does the mail/package service work?

Upon signing up, Private Office members will receive a mailbox and address.  Any large packages will be held by the office staff.  Private Desk and Coworking members will receive an address, but all mail and packages will be held by the front desk.  Members will be notified by email for packages only.

 

How do I reserve a conference room?

All members will have access to the conference room calendar and booking system through our internal online system. Pick an available date and time, and it’s yours!

 

What size conference rooms do you have?

Local Office has two conference rooms.  One can accommodate 5 people and one can accommodate 6 people.  Both are equipped with flat screen “Smart” TV’s, fiber-optic internet with secured V-LANs.

 

Can I book a conference room on the weekends?

Coworking members can book conference room space Monday to Friday from 8 AM to 5 PM.  Private Office members can book 7 days a week.

 

Is there a guest policy?

Coworking members may bring guests in for meetings in the conference rooms only.  Private Office members may invite guests to visit with them in their Private Office.  As long as they aren’t setting up shop we won’t have to charge an extra membership fee.

*Your office space has a limited capacity. For safety reasons, the number of members in your office space can never exceed 1.5x the number of desks.*

 

What are my payment options?

We prefer ACH but we will take any major credit card and add a 3% processing fee.

 

Is there a set up fee required?

Yes.  Our set-up fees are based on your membership level and are typically $100/person.

 

My company is growing. Can I move into a bigger space?

Yes! We want to see our members thrive.  As long as we have the space available we can get you set up according to your needs.  Coworking members can move into Private Desks or Private Offices just the same!

 

What happens if my payment is late?

We charge a late fee of 10% of the outstanding invoice for payments not received by the 10th day of the month.

 

What additional fees should I be aware of?

  • Black & White printing (per sheet printed after your complimentary 60 pages): $0.10
  • Color printing (per sheet printed after your complimentary 25 pages): $0.25
  • Key or Keyfob Replacement Fee: $25.00

 

How do I update my account information?

All members will have access to the Local Office internal network where they can manage all account and payment information.  All monthly invoices will be housed here.

 

How do I cancel my membership?

We hate to see you go, but if you must, please notify your community manager via email 30 days prior and you’ll have until the end of that calendar month to work out of the space.   Payments will not be prorated as a result of cancellation.

 

Is there staff on site?

Your Local Office staff will be available to you Monday through Friday 8am to 5pm.

 

What should I bring with me?

Local Office will do all the heavy lifting. Just bring your computer and we’ll take care of the rest.

 

Is there parking?

There is plenty of on-site parking.  The parking spaces located directly in front of the building are reserved for the retail/first floor tenants, but all other parking is open and unreserved except for the few parking spaces reserved for Visitors.  Additionally, you are welcome to park next door at the Marquis Club, but please don’t park in the few spaces with “Marquis Parking Only” signs.  The indoor parking spaces are for rent for $200/month for a reserved space.

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Book a Tour

Would you like to see our space before joining? Come and visit our coworking space. Please fill out the form and our manager will get back asap.